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Your stairlift questions answered…
If you’re looking to buy your first stairlift, you’ll naturally have lots of questions. The person with all the answers is your home survey expert. You can schedule a free home survey at a time that’s convenient to you. It’s a good idea to write your questions down ahead of the visit.
Reasons to buy from a 1st party
Buying a pre-used stairlift might save you a few dollars, but would you feel safe not knowing its history and condition? Far better to buy direct from the manufacturer and know exactly what you’re getting. Here’s why…
Brand New
Buying a brand new stairlift give you the confidence that every part of it is fully tested and in pristine condition. Buying 1st party also means your stairlift will be installed and tested in your home by a skilled stairlift engineer who knows the product better than anyone.
Manufacturer Warranty
A comprehensive Manufacturer’s Warranty will come with your new stairlift. It will cover the cost of any callouts, replacement parts and labour for your first 12 months of ownership, plus the cost of your stairlifts’ first annual service. After that, an extended warranty or annual service agreement are economical ways to cover the cost of essential ongoing maintenance.
Accurate Pricing
When you buy 1st party, the price you’re quoted should be all-inclusive, with no add-ons or unexpected fees. It will include the cost of professional installation and any necessary modifications or options agreed in advance with your home surveyor. The free quote carries no obligation to buy and will remain valid for up to a year, giving you time to make up your mind.
OUR RECCOMMENDED PROVIDER
Acorn Stairlifts supplies its award-winning products to around 80 countries worldwide, meeting or exceeding the latest international quality standards for home stairlifts. It has built an excellent reputation for ongoing customer care.
Award Winning
Acorn Stairlifts has earned a string of awards recognizing the quality of its products and the way it deals with its customers.
See their AwardsMore than 3,700 Reviews
Acorn is building thousands of positive reviews on Trustpilot, where it holds a five-star ‘Excellent’ rating.
Read their ReviewsFree 'Virtual Survey'
Responding to the COVID-19 pandemic, Acorn Stairlifts has developed a remote ‘Virtual Survey’ option for those who might prefer it.
What's a Virtual Survey?Award Winnning
Acorn is internationally recognized for the quality and innovation of its stairlifts, including its patented FastTrack® modular rail system for curved stairlifts. It has also won acclaim for the way it cares for its customers, many of whom are elderly. Its stairlifts have earned the Arthritis Foundation’s prestigious Ease of Use commendation.
Over 3.7k reviews and rising...
Trustpilot is a leading and dependable customer review website, hosting independent reviews of businesses worldwide. Anyone can post a review, giving their opinion of goods or services they’ve received. Acorn Stairlifts hold a five-star rating on Trustpilot. On the rare occasion a poor review is posted, Acorn takes appropriate action resolve the issue.
Virtual Surveys
Whenever an Acorn Stairlifts employee needs to visit your home during the COVID-19 pandemic, you can be sure they will observe strict COVID-safe protocols. However, in some cases the home survey can be completed remotely by following a simple step-by step process guided by a stairlift expert. This ‘Virtual Survey’ is offered as an option and is best suited to less complex staircases.
Acorn Stairlifts is a one-stop-store for all your stairlift needs. It manufactures cutting edge stairlifts, sells them direct to the consumer, installs and maintains them to the highest standards. Acorn is a world leader in home stairlift design, innovation and manufacture.
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